Terms of sale
These terms apply to any TwiddleTip order placed on this site by a consumer.
1. Seller
Lindsay Lauren LEOTE
Sole trader – Micro-enterprise
SIREN: 517 828 414
SIRET: 517 828 414 00030
Registered with the French National Business Register and the Nîmes Trade and Companies Register under number 517 828 414
Professional address: 17 rue de Metz, 30000 Nîmes, France
Email: twiddletipshop@gmail.com
2. Product
TwiddleTip is a food-grade silicone accessory weighing about 24 g that slides onto a bra or garment to give the child a tactile alternative during a feed. It comes in purple and brown, while stocks last. It is neither a medical device nor a teething toy and must be used under adult supervision.
3. Price
The price of TwiddleTip is €25, shipping not included. [MENTION_TVA]
Shipping costs are shown before payment: €3.60 for metropolitan France, €7.65 for international destinations.
4. Shipping
Countries served: metropolitan France and Union européenne et international.
Estimated delivery after payment confirmation: environ 3 jours for metropolitan France, environ 2 à 3 jours (UE) ; de quelques jours à plusieurs semaines (hors UE) for international destinations. Outside the European Union, any customs duties or local taxes are borne by the recipient.
5. Order and payment
The order is formed when the payment is validated on PayPal's secure platform, after acceptance of these terms. No banking data is collected by this site. PayPal sends a transaction confirmation to the address used during payment.
6. Right of withdrawal
You have fourteen days from receipt of the product to withdraw, without giving any reason. Simply inform the seller through the contact form or by email before the deadline, then return the product within the following fourteen days.
Return costs are borne by you. The product and the initial standard shipping costs are refunded using the original payment method, no later than fourteen days after the return is received or proof of shipment is provided.
7. Legal warranties
The product is covered by the legal warranty of conformity (articles L.217-3 et seq. of the French Consumer Code) and the warranty against hidden defects (articles 1641 et seq. of the French Civil Code). In the event of a defect, contact the seller through the contact form.
8. Liability
TwiddleTip is an alternative to offer the child; acceptance varies from one child to another and is not guaranteed. The seller cannot be held liable for use contrary to the instructions or without adult supervision.
9. Personal data
Data provided is processed in accordance with the privacy policy available on this site.
10. Consumer mediation
In the event of an unresolved dispute, you may use the following consumer mediator free of charge: [MÉDIATEUR]. You may also use the European online dispute resolution platform.
11. Applicable law
These general terms and conditions of sale are governed by French law, without depriving the consumer of the mandatory protective provisions applicable in their country of residence.
In the event of a dispute, the consumer is invited to contact the seller first in order to seek an amicable solution.
In the absence of an amicable agreement or mediation, the consumer may refer the matter to one of the courts with territorial jurisdiction under the Code of Civil Procedure, or to the court of the place where they resided at the time of the conclusion of the contract or the occurrence of the damaging event, in accordance with Article R. 631-3 of the French Consumer Code.
